A friendly reminder about our shipping time frames- Due to carrier restrictions, we will be processing and shipping orders received by 3 PM MT on December 30th . If your order is received after that time, we will process and ship it on Monday the 4th of January. Thank you for your patience and happy holidays!
At Babe Lash, we strive to get your items to you as soon as possible. Orders received before 3 p.m. MST will ship the same business day, unless there is an unavoidable delay. Orders received after 3 p.m. MST will be shipped the following business day. Business days refer to Monday-Friday and exclude holidays and weekends.
- Labor Day
- Thanksgiving Day
- Christmas Day
- New Year's Day
- Memorial Day
- Independence Day
Once your order ships, you will receive a confirmation email with tracking information which can take up to 48 hours to update. If you do not see your shipping confirmation email in your inbox after 1 business day, please double check your junk/spam or promotions folder.
Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
Domestic US Orders
- Standard Shipping (5-10 business days): Free!
- 2-Day shipping (2 business days). $15.00
- Overnight shipping (1 business day): $25.00
- International shipping is not available at this time.
Babe Lash uses USPS and FedEx.
FedEx cannot deliver to P.O. boxes. If you submit a P.O. box for your shipping address, we will try to contact you and update your shipping address or select a different carrier.
Babe Lash offers free standard shipping for all orders.
No promo code needed! Select the free shipping option at checkout.
Babe Lash is proud to partner with Route, the leader in package protection and tracking solutions. By adding Route+ at checkout for an additional fee, your order will be protected from damage, loss, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route+ and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you purchase Route+ package protection at checkout.
As soon as we receive your order, we start working on it right away to get it shipped to you in a timely manner -- we ship orders out at 3 p.m. MST every weekday (excluding holidays).
If you need to change or cancel your order, call us at 888-831-9050 as soon as possible. While we are unable to guarantee changes to orders, we will do our best to make the changes before the order ships.
Once you have placed your order, we will send you email updates when your order is placed, shipped, out for delivery, and delivered with tracking links where applicable. If you do not see updates in your inbox after 1 business day, please double check your junk/spam or promotions folder.
You can also review the status and tracking information for your order on our site.
Babe Lash cannot guarantee the performance of our carriers. There are times when our chosen carriers are not able to perform requested services due to environmental or organizational circumstances, but we will do everything we can to make sure your order arrives on time and undamaged.
To protect your order, purchase Route+ package protection at checkout.
Route+ Insured Orders
- If you insured your order with Route+ at checkout, you will receive a confirmation email from Route with a link to file a claim here: https://claims.route.com/. A Babe Lash representative can also help you file! Claims typically take 1 - 4 business days to resolve.
- If you did not purchase Route+, we are still here to help. Please call 888-831-9050 or email firstname.lastname@example.org with your order information and a customer service representative will reach out to you. This typically takes 7 - 10 business days for review. We can not guarantee refunds or replacements on uninsured orders, but will do our best to assist you.