Terms and Conditions:

It is the responsibility of the salon/client to ensure complete customer satisfaction to the end user in relation to all  Elixir Cosmetics products. This would include, but is not limited to, the consultation, selection of product, application of product and any advice or counsel given regarding said product.

Basically, if Elixir Cosmetics products are not used properly, we cannot guarantee your satisfaction. We offer education and training to help our customers learn how to use our products in the most effective way possible.

Out of Stock Items. Occasionally, some of our products are out of stock. If an item is out of stock, it will be reflected on our website. In the event we run out of stock as we are pulling your order, every attempt will be made to reach you via email or phone to advise you of your options. If we are unable to reach you, we will cancel that part of your order and ship everything else to you.

 

Disclaimer

Elixir Cosmetics has a select few endorsed resellers of our products through Internet retailers. If you are looking to purchase Elixir Cosmetics products outside of our website (https://babelash.com) and are unsure of the genuine nature of the product, please call our customer service team and we can direct you to an approved reseller. Elixir Cosmetics cannot guarantee the quality of any product that does not come from an approved retailer.

Elixir Cosmetics will not be held responsible for any damages caused to the client’s hair during and/or after the hair extension application process. All stylists and consumers agree to use Elixir Cosmetics products at their own risk. Elixir Cosmetics will not be held liable for any labor costs associated with the installation or removal of the product, even if the product is found to be defective.

We may take legal action if necessary against any individuals or entities using Elixir Cosmetics’s name, logos, or script taken from its websites or promotional materials.

To obtain the rights to use our logos or names on websites, magazines, or other related materials, please contact us at info@babelash.com.

 

Stored Information

Elixir Cosmetics values your privacy and takes the security of your sensitive information very seriously. As an added measure to our secure server, we do not store customer credit card information. Please know that Elixir Cosmetics maintains the highest level of security and encryption to keep all information safe and will not sell, release or distribute any information you provide to purchase any products. This is in direct efforts to protect the security of our customers.

 

User comments, feedback, and other submissions

By posting on our Facebook page, YouTube page, Twitter profile, or other social media pages or profiles managed by Elixir Cosmetics or any of its subsidiary or otherwise related companies, you grant Elixir Cosmetics the right to use the content you provide for our own purposes, including republication in any form or media.

Elixir Cosmetics reserves the right to remove any comment or post made on our site or on any Elixir Cosmetics social media site that we deem to be offensive or damaging to any group or individual.

 

Gift Card Terms and Conditions

  • Lash Cash may only be redeemed for purchases in the United States and Canada
  • You cannot purchase Lash Cash with other Lash Cash 
  • If the amount of your Lash Cash does NOT cover the total order amount, you will need to pay the remainder of the purchase with a valid credit card
  • If the amount of your Lash Cash is for MORE than the total order amount, the balance will be stored with your account for your next purchase using the same Lash Cash code.
  • If you have any additional questions, please contact our Customer Service team
  • Lash Cash non-transferable, non-refundable and are not redeemable for cash (except where required by state law).  In the event a Lash Cash code is non-functional, your sole remedy, and our sole liability, will be the replacement of such Lash Cash.
  • We cannot replace lost or stolen Lash Cash.
  • Lash Cash does not expire and has no fees.
  • We do not charge sales tax when you buy Lash Cash because it is charged when the Lash Cash is used. State tax may be added to all orders shipped to addresses in the states indicated here.
  • We reserve the right to change these terms and conditions from time to time at our sole discretion, and any purchase of Lash Cash after such change shall constitute acceptance to these terms and conditions.
  • Lash Cash may not be used in connection with any marketing, advertising or other promotional activities without our prior written approval.  Use of our name, logo or trademarks in connection with the purchase or use of Lash Cash is strictly prohibited.
  • The laws of the State of Utah, without regard to principles of conflict of laws, will govern these Lash Cash terms and conditions.